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Technical Operations Engineer

About Nokia

At Nokia, we create technology that helps the world act together.
As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed, and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs.
Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable, and inclusive world.
Watch our video to discover how we create meaningful interactions to drive human progress.

 

About Network Infrastructure

The mission of the Network Infrastructure (NI) Business Group is to be the most trusted partner for the world’s most critical network infrastructure. NI will respond to the ever-increasing demand for networks with higher capacity, greater reliability, faster speeds, and lower costs. Within NI, the Finance organization provides financial and strategic leadership to the Business Group and acts as a key business partner to the BG president and the BG leadership team.

 

Job Description

At Nokia Deepfield our customers are the internet - from content providers to global network operators. There's no shortage of data in these environments; the challenge is to turn that data into actionable information for everything from strategic business decisions to automated network operation. The biggest players in the industry are turning to Deepfield for answers.

The Technical Operations team ensures that our complex systems are running smoothly and are highly available. Expertise with Linux system administration and the command line is required. Familiarity with various storage solutions, cloud hosting providers, revision control software, networking, and scripting in either python or bash is desired. Problem solving and experience investigating complex issues are a plus. A sense of ownership and responsibility is absolutely essential for success.

Our ideal candidate is an experienced system administrator with a hacker mentality; someone who thrives in a complex, fast-moving environment. This isn't an upgrade to the latest version of the software once-a-year type of gig — our engineers must be able to triage complex problems, ensure system stability and constantly improve processes.

 

Job Responsibilities & Competencies

  • Triage escalated production issues
  • Work alongside application developers, network and systems engineers to perform system installations and software upgrades
  • Deploy our product in customer data centers and public cloud solutions
  • Participate in a 24x7 on-call rotation

 

Qualifications

Skills

  • Minimum 6 years of experience in technical operations
  • Linux system administration
  • Basic understanding of Git repositories
  • Understanding the processes and communications that lead to positive customer experiences
  • Working within a ticket tracking system (JIRA, a plus)
  • TCP/IP networking
  • Learning new technologies
  • Thriving in a fast-paced, quickly evolving, tech start-up environment
  • Contributing to a collaborative, dynamic, and diverse team

Additional Assets

  • Scripting experience
  • Cloud hosting experience (such as Amazon Web Services)
  • Familiarity with big data technologies (such as Hadoop)
  • Experience with virtual platforms (such as VMware, Hyper-V, etc.)
  • Understanding of configuration management (such as SaltStack, Puppet)

 

Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges. We act inclusively and respect the uniqueness of people. Nokia culture welcomes people as their true selves. Come create the technology to connect the world.

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