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Technical Operations Engineer

About Nokia

We create the technology to connect the world. Only Nokia offers a comprehensive portfolio of network equipment, software, services and licensing opportunities across the globe. With our commitment to innovation, driven by the award-winning Nokia Bell Labs, we are a leader in the development and deployment of 5G networks.​

Our communications service provider customers support more than 6.4 billion subscriptions with our radio networks, and our enterprise customers have deployed over 1,300 industrial networks worldwide. Adhering to the highest ethical standards, we transform how people live, work and communicate. A truly global company, we are 166 nationalities working in more than 118 countries.​

Come create the technology to connect the world.​

 

Job Description


Deepfield, a Nokia owned company, builds the analytic and security solutions that monitor and defend over 90% of internet backbone networks. We produce cutting-edge research at the intersection of data science, visualization, and network analytics, and we create, deploy, and maintain the largest global network analytics platform. Come join us and help advance state-of-the-art network intelligence.

What We Do
At Deepfield our customers are the internet - from content providers to global network operators. There's no shortage of data in these environments; the challenge is to turn that data into actionable information for everything from strategic business decisions to automated network operation. The biggest players in the industry are turning to Deepfield for answers.

The Technical Operations team ensures that our complex systems are running smoothly and are highly available. Expertise with linux system administration and the command line is required. Familiarity with various storage solutions, cloud hosting providers, revision control software, networking and scripting in either python or bash is desired. Problem solving and experience investigating complex issues are a plus. A sense of ownership and responsibility is absolutely essential for success.

Our ideal candidate is an experienced system administrator with a hacker mentality; someone who thrives in a complex, fast-moving environment. This isn't an upgrade to the latest version of the software once-a-year type of gig — our engineers must be able to triage complex problems, ensure system stability and constantly improve processes.

 

(Job Grade: 8)

What You’ll Do

  • Triage escalated production issues
  • Work alongside application developers, network and systems engineers to perform system installations and software upgrades
  • Deploy our product in customer data centers and public cloud solutions
  • Participate in a 24x7 on-call rotation

Requirements & Qualifications

(Mandatory)

  • Proficiency speaking English
  • Linux system administration
  • Basic understanding of Git repositories
  • Understanding the processes and communications that lead to positive customer experiences
  • Working within a ticket tracking system (JIRA, a plus)
  • TCP/IP networking
  • Learning new technologies
  • Thriving in a fast-paced, quickly evolving, tech start-up environment
  • Contributing to a collaborative, dynamic, and diverse team

(Additional Assets)

  • Scripting experience
  • Cloud hosting experience (such as Amazon Web Services)
  • Familiarity with big data technologies (such as Hadoop)
  • Experience with virtual platforms (such as VMware, Hyper-V, etc.)
  • Understanding of configuration management (such as SaltStack, Puppet).

 

Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves. Come create the technology to connect the world. 

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